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DishSmart™ Help Centre

Clear and dedicated help for every customer — before, during, and after every purchase.

Frequently asked questions

Do DishSmart™ tablets contain harsh chemicals?

DishSmart™ tablets are formulated with effective, lower-impact ingredient choices and do not contain phosphate or chlorine bleach. They also contain biodegradable ingredients, helping deliver a powerful everyday clean while being more mindful of the environment.

Yes — DishSmart™ tablets are suitable for standard household systems when used as directed.

No — simply scrape off excess food before loading your dishwasher. No pre-rinsing required.

Yes — DishSmart™ tablets are designed to work effectively across most standard and eco dishwasher cycles.

Yes — they are formulated to help break down grease, food residue and everyday stains effectively.

Our bundle offers provide the best value, including savings and free shipping on selected bundles.

10c from every pack sold goes towards helping provide meals to Australians in need, supporting real community impact with every purchase.

We accept secure payments via Stripe, including all major credit and debit cards.

Link is a secure checkout feature by Stripe that allows you to save your details for faster future purchases.

You will receive an email confirmation once your order is placed, followed by tracking details once your order is dispatched.
Orders are typically processed and dispatched within 1–2 business days.

Please contact us as soon as possible. We will do our best to update your details if your order has not yet been dispatched.

Tracking details will be sent once your order has been dispatched and scanned by Australia Post or our delivery partners.

Delivery typically takes 7 to 8 business days depending on your location and Australia Post service conditions.

Currently, DishSmart™ ships within Australia only.

Shipping is a flat rate of $12.95, with free shipping available on selected bundle offers. Express shipping options are also available.

You can reach our team via the contact form on our website for assistance with orders, products, or general enquiries.

Need more help?

Contact the DishSmart™ team for help with orders, delivery or product questions.